-
Adjust
reserves and provide reserve
recommendations to ensure reserving
activities consistent with corporate
policies.
-
Communicate
with reinsurance brokers to obtain
information necessary for processing
claims.
-
Conduct
detailed bill reviews to implement sound
litigation management and expense control.
-
Confer with
legal counsel on claims requiring
litigation.
-
Contact
and/or interview claimants, doctors,
medical specialists, or employers to get
additional information.
-
Enter claim
payments, reserves and new claims on
computer system, inputting concise yet
sufficient file documentation.
-
Examine
claims investigated by insurance
adjusters, further investigating
questionable claims to determine whether
to authorize payments.
-
Investigate, evaluate and settle claims,
applying technical knowledge and human
relations skills to effect fair and prompt
disposal of cases and to contribute to a
reduced loss ratio.
-
Maintain
claim files, such as records of settled
claims and an inventory of claims
requiring detailed analysis.
-
Pay and
process claims within designated authority
level.
-
Prepare
reports to be submitted to company's data
processing department.
-
Present
cases and participate in their discussion
at claim committee meetings.
-
Report
overpayments, underpayments, and other
irregularities.
-
Resolve
complex, severe exposure claims, using
high service oriented file handling.
-
Supervise
claims adjusters to ensure that adjusters
have followed proper methods.
-
Verify and
analyze data used in settling claims to
ensure that claims are valid and that
settlements are made according to company
practices and procedures.