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Insurance Adjusters, Examiners, Investigators -
Job
Description |
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Investigate, analyze, and determine the extent
of insurance company's liability concerning
personal, casualty, or property loss or damages,
and attempt to effect settlement with claimants.
Correspond with or interview medical
specialists, agents, witnesses, or claimants to
compile information. Calculate benefit payments
and approve payment of claims within a certain
monetary limit. |
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Insurance Adjusters,
Examiners, Investigators
Tasks
Performed |
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Analyze information gathered by investigation and
report findings and recommendations.
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Collect evidence to support contested claims in
court.
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Communicate with former associates to verify
employment record and to obtain background
information regarding persons or businesses
applying for credit.
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Examine claims form and other records to determine
insurance coverage.
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Examine titles to property to determine validity and
act as company agent in transactions with
property owners.
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Interview or correspond with agents and claimants to
correct errors or omissions and to investigate
questionable claims.
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Interview or correspond with claimant and witnesses,
consult police and hospital records, and
inspect property damage to determine extent of
liability.
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Investigate and assess damage to property.
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Negotiate claim settlements and recommend litigation
when settlement cannot be negotiated.
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Obtain credit information from banks and other credit
services.
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Prepare report of findings of investigation.
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Refer questionable claims to investigator or claims
adjuster for investigation or settlement.
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Insurance Adjusters, Examiners, Investigators
Work
Activities |
- analyze credit information gathered by investigation
- assess vehicle damage
- assist with business or managerial research
- calculate insurance premiums or awards
- compile evidence for court actions
- compile information for court cases
- compile information through interviews
- determine liability
- estimate damage
- evaluate customer records
- examine evidence to determine if it will support charges
- fill out business or government forms
- fill out insurance forms
- follow contract, property, or insurance laws
- follow rules of evidence procedures in legal setting
- gather physical evidence
- inspect property
- inspect property to determine damages
- interview customers
- investigate insurance claims
- maintain insurance records
- maintain records, reports, or files
- make decisions
- obtain information from individuals
- prepare reports
- recommend claim action
- research property records
- review data on insurance applications or policies
- review insurance policies to determine appropriate coverage
- search legal records
- transcribe spoken or written information
- understand property documents
- use interviewing procedures
- use knowledge of investigation techniques
- use negotiation techniques
- use oral or written communication techniques
- verify information for credit investigations
- verify investigative information
- write business correspondence
- write vehicle damage repair estimates
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Information Provided by O*NET
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